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FAQ's

People hire coaches for three basic needs: inspiration, collaboration and motivation.

Please select one of the categories to find the answer to your questions:

TECHNICAL QUESTIONS

CERTIFIED LOVE COACH QUESTIONS

CERTIFICATION QUESTIONS 

GENERAL QUESTIONS

 

TECHNICAL Q's

1. What kind of computer and software do I need to participate in online classes?
2. I'm not a student enrolled in a Long Term Program and I just purchased an eBook/Audio/Video/Gift Certificate. How do I get it?
3. What is located in the Student Center?
4. How do I download the Short-Term Courses?
5. How do I take a Quiz?
6. How do I change my address/ name/ phone number/ email?
7. How do I change my billing information?
8. How do I change my password?
9. Where can I go for navigation assistance or any questions I may have?
10. When I click a link to a Course, Audio, or Video, the area where my iten is supposed to show only says "loading."
11. How do I retrieve my trophy/ certificates?
12. How do I take a Long Term program exam?
13. How do I mark a chapter as read?



CERTIFIED LOVE COACHING COURSE Q'S

1. What is Love Coaching?
2. What is included in the Love Coaching Course?
3. Can I review course material before I sign up?
4. What is the purpose of the Freshman, Sophomore, Junior and Senior Quizzes?
5. Do I have to read in the particular order that the student levels are organized?
6. Can I retake the quizzes even if I passed, to get a higher score?



CERTIFICATION Q's

1. What title does completion of your Love Coach Course give me? What am I allowed to practice?
2. What state and organization are these credentials recognized by?
3. What do most of your graduates do with their Love Coach certificate?
4. What is the ultimate goal of the Love Coach certificate, what will it allow me to do that I can’t do without it?


GENERAL

1. Why might I consider eLearning?
2. Can I receive the books for the curriculum in hard copy form?
3. What are the benefits of enrolling in this program?
4. Who enrolls in LU?
5. Can I earn college credits or a degree by taking courses from Loveology University?
6. How are Loveology University Long Term Programs structured?
7. Who teaches the classes?
8. How does the Loveology University handle student questions, concerns or complaints?
9. Is there a money back guarantee if I am unhappy?
10. What if I need help?
11. Where do I take the courses?
12. What is the difference between the Master Sexpert and Certified Loveologist Programs?
13. How do I cancel my membership to Loveology Club?


TECHNICAL

1. What kind of computer software do I need to participate in online classes? 

  • Platform: PC (Windows Vista, XP, NT, 2000, 98), or Mac (OS X or later)
  • Browser: IE 6.0 or later, Safari 1.2 or later, Firefox 2.0, Netscape 7.2
  • Display: 1024x768 preferred, with 32-bit color depth (millions of colors)
  • Connection: Broadband (cable modem, DSL, or LAN)
  • Plug-ins: Macromedia Flash 9.0 or later, Acrobat Reader 8 or later
  • Audio: Speakers
  • Settings: Browser must have cookies and JavaScript enabled; machine must have audio enabled.
  • Optional: Webcam and Microphone to participate in Video Chats 

2. I'm not enrolled in a Long Term Program and I just purchased an eBook/Audio/Video/Gift Certificate. How do I get to it?
All purchased items must be retrieved through the Student Center. To download your purchase, click My Purchase towards the top right of the Student Center. When that page loads, click tab with the category of the product you purchased (eBooks & Audio will show up by default). When you see the product name and the file link, click the file name to download immediately. If you wish to save it to your computer, right-click the file name, choose Save File/Link As and save it in the destination folder of your choice. This applies to eBooks, Audios and Short- Term Courses; You may not save Video Files to your computer.

3. What is located in the Student Center?
On the left hand side, you have your column of Short-Term Courses and below that your column of Articles. On the top right hand side, you have three buttons, “Edit my Profile”, “My Billing Center” and “My Purchase”.  Below them you have a note from Dr. Ava, and then the courses organized by level.  Freshman, Sophomore, Junior and Senior; The buttons in the purple band show other places you can navigate to in the Student Center.  For example, the button labeled “Bonus” is where the Student bonus materials are located (Teleseminars, Articles by Dr. Ava, etc).  The last button in the row is “Certification Exam”; this is the final exam that you need to take in order to become a Certified Loveologist and Love Coach.  Make sure you do not click this button until you have finished all the Short Term Courses and reading for all levels, as this exam will cover everything taught in the Loveologist Program.  

4. How do I download the Short-Term Courses?
In the far left column, there is the list of Short-Term Courses inside a purple lined box titled “My Courses.” Select a Course of interest to you by clicking the title. The darker purple box to the right of the Short-Term Courses will now display the title, a description and the link to download the course. Click the link that says “Click Here to Download” and a PDF slideshow, your Short-Term Course, will open. These Courses can be read in any order as many times as you want.

5.  How do I take a Quiz?
To take one of the Freshman, Sophomore, Junior or Senior Quizzes, click the tab for the appropriate Quiz level. Next, click the purple circular button titled Quizzes in the heading of the dark purple box to the right. Then select the quiz that you are ready to take.
However, to take one of the Short-Term Course Quizzes, you must first click the title of the Short-Term Course you wish to take the Quiz for. The dark purple box to the right will display the Course name and description. In the heading of the box are three circular buttons, one of which says Quizzes (same as the button mentioned for the Freshman, Sophomore, Junior and Senior Quizzes). Click the purple button titled Quiz and your link to “Take Quiz” will appear.

6.  How do I change my address/ name/ phone number/ email?
On the top right hand side you’ll see the “Edit My Profile” button. Click that, and you’ll be taken to a page where you can edit your profile information. On the “Page Info” page, you can see that on the left side you have two options. The “Personal details” tab contains all your personal information.  Name, Address, Gender, Date of Birth, and even your Phone number can be changed here. Once you finished making changes, scroll down to the bottom of the page.   From there, click the “Update” button.  If instead you change your mind about the information you just entered, simply click the “Cancel” button instead.

7. How do I change my billing information?
In the top right corner click the button that says “My Billing Center.” Here you can view your billing information and previous charges. Also, this is where you can change your credit card information.

8. How do I change my password?
On the top right hand side you’ll see the “Edit My Profile” button. Click that, and you’ll be taken to a page where you can edit your profile information. On the “Page Info” page, you can see that on the left side you have two options. Select the tab next to the “Personal details” tab labeled “Change Password”.  When you click the tab, this is the page where you change your password. 

9. Where can I go for navigation assistance or any questions I may have?
In the top right corner the Loveology University provides an online help service that you may click and begin chatting with a live operator. If there are not operators available at that time you may leave a message. You may also send an email to customersupport@loveologyuniversity.com or call 1-877-40-LOVE-U.

10. When I click a link to a Course, Audio, or Video, the area where my item is supposed to show only says “Loading.”
This just means it is processing a request and may take a moment to do so. This should not take more than a minute (60 seconds) . If you are experiencing problems please let us know by sending an email to customersupport@loveologyuniversity.com and explaining what the problem is.

11. How do I retrieve my trophy/ Certificates?
Certificates and trophies are received when you pass any of the Short-Term Course Quizzes or Long-Term Exams. They are downloadable when receive your passing score.
 

12. How do I take a Long Term Program Exam?
In the far right side of the Student Center, you will see a circular button titled Certification Exam. Click here to begin your exam in the heading of the dark purple box. You will be given the options to cancel, save and submit the exam once you begin. When taking the exam do not use your browser arrows to go back.
 

13. How do I mark a chapter as read?
Select the Short-Term Course you wish to read. When the title and description appear in the dark purple box to the right, click the link that says “View More Details.” This will take you to a new page where you may mark this course as read.



CERTIFIED LOVE COACH COURSE

1.What is Love Coaching?
Love Coaching is an evolution of Life Coaching. A Love Coach offers guidance, encouragement and support to empower their clients to live and love at their fullest potential. However, it is imperative that Love Coaches refer serious cases to appropriate specialists, be it Gynecologists, Urologists, Psychiatrists, Therapists, Social workers, etc. 

2. What is included in the Love Coaching Course?
You can view the course syllabus for a complete overview of what is included, time frame, exam information, course evaluation, participation policies.

3. Can I review course material before I sign up?
There is FREE information throughout the website in the FREE ACCESS section. By entering your email and name you can watch videos, listen to audios, read articles written by Dr. Ava, view LU Research surveys and take Quizzes. This will give you an idea into of what you will be learning as a student at Loveology.

4. What is the purpose of the Freshman, Sophomore, Junior and Senior Quizzes?
These quizzes are for you to take so that you may see if you’re ready to move on to the next level. Although these four quizzes are not mandatory, they are highly recommended as they will better prepare you and give you an idea of the testing style when getting ready to take the Exam.

5. Do I have to read in the particular order that the student levels are organized?
No, you may begin and end wherever you prefer.

6. Can I retake the quizzes even if I passed, to get a higher score?
Yes, quizzes can be retaken as many times as needed.

 

CERTIFICATION Q's

1. What title does completion of your Love Coach Course give me? What am I allowed to practice?

Your title is a Certified Loveologist® (trademarked) and Love Coach. Completion of our course allows you to practice individual love coaching, give group workshops and conferences using any of the presentations from LU short term courses. You may seek other services such as writing articles, blogs, books and producing audios or videos. You could also become a consultant for dating or matchmaking services, adult stores, manufacturers, distributors just to give you an idea of a few businesses where you can use your qualifications. This course also allows you to expand on your current business with the new tools and techniques you will acquire. 
 

2. What state and organization are these credentials recognized by?
The certifications are recognized by California Board of Behavioral Sciences & California Board of Registered Nurses. However, you can work as a Love Coach anywhere in the world

3. What do most of your graduates do with their Love Coach certificate?
They have used their qualifications to develop a private Love Coaching practice, as public speakers at workshops, lectures and seminars, become radio, TV or internet experts, pleasure party consultants, authors, retailers, educators and entrepreneurs in the field of love, relationships, romance, intimacy and sexuality. 

4. What is the ultimate goal of the Love Coach certificate, what will it allow me to do that I can’t do without it?
The ultimate goal of this certificate is empowerment through education for yourself and have the option of establishing your own Love Coach business. It will allow to become certified by Dr. Ava Cadell and the Loveology University which credits you as being qualified to help on issues of self-esteem, love, romance, relationships, intimacy and human sexuality. It will not allow you to practice psychology or therapy.



GENERAL Q'S

1. Why might I consider eLearning?
eLearning is convenient, affordable and self-paced so you can participate on your own schedule. There is plenty of take home value and opportunity to grow, learn and improve limitations.

2. Can I receive the books for the curriculum in hard copy form?
No, this is an on-line University from the courses to the exam.

3. What are the benefits of enrolling in this program?
The benefits of this program are receiving Loveology University Certification, cutting-edge sex education, increasing your value by adding coaching services to your business, changing your personal life by improving communication and increasing romance and intimacy and gaining competitive advantage over other consultants with your advanced training

4. Who enrolls in LU?
Practicing Professional Life Coaches, Psychology and Human Sexuality Students, Home Party Consultants, Massage Therapists, Nurses, Therapists, Social Workers, Singles and Couples and those interested in learning more about love, relationships, intimacy and sexuality.

5. Can I earn college credits or a degree by taking courses from Loveology University?
You may not earn college credits or a degree from Loveology University, but you can earn the maximum annual CEU’S for the California Board of Behavioral Sciences & California Board of Registered Nurses when taking the Certified Loveologist course.

6. How are Loveology University Long Term Programs structured?
The courses are self paced and split into four categories: Freshman, Sophomore Junior and Senior to give you a guideline as to where we suggest beginning.

7. Who teaches the classes?
The curriculum consists solely of required on-line material researched and written by Dr. Ava Cadell and other experts in love, relationships and human sexuality. As a student, you will also have access to all of the videos, audios, and teleseminars that Dr. Cadell, her staff and experts have produced.

8. How does the Loveology University handle student questions, concerns or complaints?
Questions, concerns or complaints should be emailed in writing with specific questions, comments or grievances to customerservice@loveologyuniversity.com. 

9. Is there a money back guarantee if I am unhappy?
As stipulated in our LU Guarantee , if you are unhappy or dissatisfied with your learning experience, LU will give you a 100% refund within 30 days of your enrollment. Simply e-mail us at customerservice@loveologyuniversity.com and let us know specifically what it is that you are unsatisfied with and we will refund your full purchase price.

10. What if I need help?
First check the Live Help Online feature at the top right hand side of the Loveology University website or email us at: help@loveologyuniveristy.com or call one of our numbers 310-882-5438 , toll free number (from US only) 1-877-LOVE-U between Monday and Friday, 10 AM to 6 PM Pacific Time. Loveology Love Coach Mentors are also available for you to work with to help you understand and pass the certified exams.

11. Where do I take the courses?
All Loveology University courses are ONLY available online in digital formats hosted on our website. The Certified Loveologist & Love Coach Program offers Offline Study Binder. 

12. What is the difference between the Master Sexpert and Certified Loveologist Programs?
Certified Loveologist Price: $1999.95 or $166.66 a month for 12 months gets more courses and receives tools to maintain a successful coaching practice. Master Sexpert Program Price: $999.95 or $83.33 a month for 12 months is less of a commitment, the exam is less intensive.

13. How do I cancel my membership to Loveology club?
You may do so by logging into the Billing Center, e-mailing us, or calling Customer Service at 1-877-405-6838.

 

 

 

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